1. Privacy at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to personally identify you. For more detailed information about data protection, please refer to the full privacy policy provided below.

Data Collection on this Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Party” in this privacy policy.

How do we collect your data?
Some of your data is collected when you provide it to us, for example, when you fill out a contact form.

Other data is collected automatically or upon your consent when you visit the website through our IT systems. This mainly includes technical data such as your internet browser, operating system, or the time of page access. This data is collected automatically as soon as you access the website.

For what purposes do we use your data?
Some of the data is collected to ensure the website is provided error-free. Other data may be used to analyze your user behavior. If contracts are concluded or initiated through the website, the submitted data will also be processed for contract offers, orders, or other service requests.

What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of your data. If you have given consent for data processing, you can revoke this consent at any time for the future. In certain circumstances, you also have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For questions regarding data protection or to exercise your rights, you can contact us at any time.

Analytics Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analytics programs.

2. Hosting

We host the content of our website with the following provider:

IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter “IONOS”). When you visit our website, IONOS records various log files, including your IP addresses. For details, please refer to the IONOS privacy policy: IONOS Privacy.

The use of IONOS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. If appropriate consent has been obtained, processing occurs exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, provided that the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be revoked at any time.

Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Details

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data that can identify you personally. This privacy policy explains which data we collect and how we use it. It also explains how and for what purposes this is done.

Please note that data transmission over the internet (e.g., via email communication) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Responsible Party
The responsible party for data processing on this website is:

Anne-Marie Seekings
Sole Proprietor
Marienholzstrasse 76
54292 Trier, Germany
Phone: +49 173 9177531
Email: a.seekings@praxis-reset-your-life.de

The responsible party is the natural or legal person that alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration
Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose of data processing no longer applies. If you submit a legitimate request for deletion or withdraw consent for data processing, your data will be deleted, unless we have other legally permissible reasons to store your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur once these reasons no longer apply.

Legal Basis for Data Processing
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data under Art. 9 para. 1 GDPR are processed. In case of explicit consent to the transfer of personal data to third countries, processing also occurs on the basis of Art. 49 para. 1 lit. a GDPR. If you consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing additionally occurs on the basis of § 25 para. 1 TDDDG. Consent can be revoked at any time.

If your data is necessary for the performance of a contract or pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if required to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also occur based on our legitimate interest under Art. 6 para. 1 lit. f GDPR. The applicable legal basis in each case is specified in the following sections of this privacy policy.

Recipients of Personal Data
In the course of our business activities, we work with various external parties. In some cases, this requires the transfer of personal data to these external parties. We only transfer personal data to external parties if this is necessary to fulfill a contract, if we are legally obliged to do so (e.g., disclosure to tax authorities), if we have a legitimate interest under Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the transfer. When using processors, we transfer personal data of our customers only based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Consent
Many data processing operations are only possible with your explicit consent. You can withdraw consent at any time. The legality of data processing carried out before the withdrawal remains unaffected.

Right to Object
If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object at any time for reasons arising from your particular situation. This also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if processing serves the assertion, exercise, or defense of legal claims (Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing, you have the right to object at any time to such processing, including profiling related to direct marketing. If you object, your personal data will no longer be used for this purpose (Art. 21 para. 2 GDPR).

Right to Complain to a Supervisory Authority
In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your habitual residence, workplace, or the place of the alleged infringement, without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract in a structured, commonly used, machine-readable format and to transfer it to another controller, if technically feasible.

Access, Correction, and Deletion
You have the right to free access to your stored personal data, its origin, recipients, and the purpose of processing, as well as the right to correction or deletion under applicable laws. You can contact us at any time regarding this or other questions related to personal data.

Right to Restrict Processing
You have the right to request the restriction of processing of your personal data in the following cases:

• If you dispute the accuracy of your data, you can request processing to be restricted during verification.
• If processing is unlawful, you may request restriction instead of deletion.
• If we no longer need your data, but you require it for asserting, exercising, or defending legal claims, you may request restriction instead of deletion.
• If you have objected under Art. 21 para. 1 GDPR, a balancing of interests is required; until determined, you may request restriction.

Restricted data may only be processed with your consent, for legal claims, to protect the rights of others, or for important public interest reasons.

SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content (e.g., orders or inquiries), this website uses SSL/TLS encryption. You can recognize an encrypted connection by the change in the browser’s address bar from “http://” to “https://” and the lock symbol.

When SSL/TLS is enabled, data you transmit to us cannot be read by third parties.

Objection to Advertising Emails
The use of contact data published under the imprint obligation for sending unsolicited advertising and information materials is hereby rejected. The website operators explicitly reserve the right to take legal action in case of unsolicited sending of advertising information, e.g., by spam emails.

4. Data Collection on this Website

Cookies
Our websites use so-called “cookies.” Cookies are small data packets and do not cause any harm to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies allow the integration of certain services from third-party companies within websites (e.g., cookies for processing payments).

Cookies serve different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart functionality or video display). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are required for the electronic communication process, to provide certain functions you desire (e.g., for shopping cart functionality), or to optimize the website (e.g., cookies to measure web traffic) (necessary cookies) are stored based on Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide its services technically error-free and optimized. If consent for the storage of cookies and comparable recognition technologies has been requested, processing is carried out solely on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies when the browser is closed. Deactivating cookies may limit the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

Consent with Borlabs Cookie
Our website uses the consent technology of Borlabs Cookie to obtain your consent for storing certain cookies in your browser or for using certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter Borlabs).

When you visit our website, a Borlabs cookie is stored in your browser in which the consents you have given or the revocation of these consents are stored. These data are not shared with the provider of Borlabs Cookie.

The collected data are stored until you request deletion from us, delete the Borlabs cookie yourself, or the purpose for data storage ceases. Mandatory legal retention periods remain unaffected. Details on data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs Cookie consent technology is carried out to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

A merging of these data with other data sources is not carried out.

The collection of these data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of its website – for this purpose, the server log files must be recorded.

Contact Form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or required for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; consent can be revoked at any time.

The data you enter in the contact form remain with us until you request deletion, revoke your consent to storage, or the purpose of data storage ceases (e.g., after your inquiry has been fully processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry via E-mail, Telephone, or Fax
If you contact us by e-mail, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or required for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; consent can be revoked at any time.

The data you send to us via contact inquiries remain with us until you request deletion, revoke your consent to storage, or the purpose of data storage ceases (e.g., after your request has been fully processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Analytics Tools and Advertising

IONOS WebAnalytics
This website uses the analytics services of IONOS WebAnalytics (hereinafter: IONOS). The provider is 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. As part of the analysis with IONOS, visitor numbers and behavior (e.g., number of page views, duration of a website visit, bounce rates), visitor sources (i.e., which page the visitor comes from), visitor locations, and technical data (browser and operating system versions) can be analyzed. For this purpose, IONOS stores, in particular, the following data:

• Referrer (previously visited website)
• Requested website or file
• Browser type and browser version
• Operating system used
• Device type used
• Time of access
• IP address in anonymized form (used only to determine the location of access)

According to IONOS, the data collection is fully anonymized so that it cannot be traced back to individual persons. Cookies are not stored by IONOS WebAnalytics.

The storage and analysis of data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the statistical analysis of user behavior to optimize both its web offer and its advertising. If a corresponding consent has been requested, processing is carried out solely on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, provided that consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Further information on data collection and processing by IONOS WebAnalytics can be found in the privacy policy of IONOS at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung/

Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures that the service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Meta Pixel (formerly Facebook Pixel)
This website uses the Meta visitor action pixel for conversion tracking. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, the data collected may also be transferred to the USA and other third countries.

This allows the behavior of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Meta advertisement. This enables the effectiveness of Meta ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous for us as the website operator, and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, allowing a connection to the respective user profile on Facebook or Instagram. Meta can use the data for its own advertising purposes in accordance with the Meta Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Meta to place ads on Facebook, Instagram, and other advertising channels. This use of data cannot be influenced by us as the website operator.

The use of this service is based on your consent according to Art. 6(1)(a) GDPR and §25(1) TDDDG. Consent can be revoked at any time.

We use the “Advanced Matching” feature within the Meta Pixel.

Advanced Matching allows us to transmit various types of data (e.g., location, state, postal code, hashed email addresses, names, gender, date of birth, or phone number) of our customers and prospects collected through our website to Meta. This allows us to better tailor our advertising campaigns on Facebook and Instagram to people interested in our offers. Additionally, Advanced Matching improves the attribution of website conversions and expands custom audiences.

To the extent that personal data is collected on our website and transmitted to Meta using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited solely to the collection of data and its transfer to Meta. Processing by Meta after the transfer is not part of the joint responsibility. Our shared obligations are defined in a Joint Controller Agreement, available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Meta tool and for its GDPR-compliant implementation on our website. Meta is responsible for the data security of Meta products. Data subject rights (e.g., access requests) regarding data processed by Facebook or Instagram can be asserted directly with Meta. If you exercise your rights with us, we are obliged to forward them to Meta.

Data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Further information on protecting your privacy can be found in Meta’s privacy policy: https://de-de.facebook.com/about/privacy/.

You can also disable the remarketing feature “Custom Audiences” in the ad settings at: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged into Facebook to do this.

If you do not have a Facebook or Instagram account, you can disable usage-based advertising by Meta on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the EU and the USA that ensures compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to comply with these data protection standards. More information is available here: https://www.dataprivacyframework.gov/participant/4452.

6. Newsletter

Newsletter Data
If you wish to receive the newsletter offered on the website, we require an email address and information that allows us to verify that you own the email address and consent to receiving the newsletter. No additional data is collected unless provided voluntarily. To manage the newsletter, we use the newsletter service providers described below.

ActiveCampaign
This website uses ActiveCampaign to send newsletters. Provider: ActiveCampaign, Inc., 1 N Dearborn, 5th Floor, Chicago, Illinois 60602, USA.

ActiveCampaign is a service that organizes and analyzes newsletter dispatch. The data you provide to receive the newsletter is stored on ActiveCampaign servers in the USA.

Data Analysis by ActiveCampaign
Using ActiveCampaign, we can analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked. This allows us to determine which links are particularly popular.

We can also see whether certain predefined actions occurred after opening/clicking (conversion rate). For example, we can see if you made a purchase after clicking the newsletter.

ActiveCampaign also allows us to segment newsletter recipients into different categories (“clustering”), e.g., by age, gender, or location. This helps tailor newsletters to target groups. If you do not want your data analyzed by ActiveCampaign, you must unsubscribe from the newsletter. Each newsletter contains a link to do this.

Detailed information about ActiveCampaign’s features can be found here: https://www.activecampaign.com/email-marketing.

ActiveCampaign’s privacy policy is available at: https://www.activecampaign.com/privacy-policy.

Legal Basis
Data processing is based on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. The legality of processing prior to revocation remains unaffected.

Data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details: https://www.activecampaign.com/legal/newscc and https://www.activecampaign.com/de/legal/gdpr-updates/privacy-shield.

Storage Duration
Data you provide for newsletter purposes will be stored until you unsubscribe. After unsubscribing, the data is deleted from the newsletter list. Data stored for other purposes is not affected.

After unsubscribing, your email may be added to a blacklist to prevent future mailings. Data in the blacklist is used only for this purpose and not merged with other data. This serves your interest and ours in complying with legal requirements for newsletters (legitimate interest, Art. 6(1)(f) GDPR). Storage in the blacklist is indefinite; you can object if your interests outweigh our legitimate interest.

The company is certified under the “EU-US Data Privacy Framework” (DPF). More information: https://www.dataprivacyframework.gov/participant/4495.

Data Processing Agreement
We have a Data Processing Agreement (DPA) with the above-mentioned service, ensuring that it processes the personal data of our website visitors only according to our instructions and in compliance with GDPR.

7. Plugins and Tools

Vimeo without Tracking (Do-Not-Track)
This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages containing Vimeo videos, a connection to Vimeo’s servers is established. The Vimeo server is informed which of our pages you visited. Vimeo also obtains your IP address. However, we have configured Vimeo so that it does not track your user activities or set any cookies.

The use of Vimeo is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If explicit consent is requested, processing takes place solely on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the European Commission and, according to Vimeo, on “legitimate business interests.” Details can be found here: https://vimeo.com/privacy.

For further information on handling user data, see Vimeo’s privacy policy at: https://vimeo.com/privacy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards in data processing in the USA. Any company certified under the DPF commits to comply with these data protection standards. Further information can be obtained from the provider at: https://www.dataprivacyframework.gov/participant/5711.

Google Fonts (local hosting)
This site uses so-called Google Fonts to ensure a uniform presentation of fonts. The Google Fonts are installed locally. No connection to Google servers takes place.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

SolidWP
We have integrated SolidWP on this website. The provider is iThemes Media LLC, 1720 South Kelly Avenue Edmond, OK 73013, USA (hereinafter “SolidWP”).

SolidWP serves to protect our website from unwanted access or malicious cyberattacks. For this purpose, SolidWP collects, among other things, your IP address, the time and source of login attempts, and log data (e.g., the browser used). SolidWP is installed locally on our servers.

The use of SolidWP is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective protection of the website against cyberattacks. If explicit consent is requested, processing takes place solely on the basis of Art. 6(1)(a) GDPR and §25(1) TDDDG, as far as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) in the sense of the TDDDG. Consent can be revoked at any time.

8. eCommerce and Payment Providers

Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the establishment, content design, and modification of our contractual relationships. Personal data about the use of this website (usage data) is collected, processed, and used only to the extent necessary to enable the user to use the service or for billing. The legal basis is Art. 6(1)(b) GDPR.

Collected customer data is deleted after the order is completed or the business relationship ends, and after any existing statutory retention periods expire. Statutory retention periods remain unaffected.

Data Transfer in Case of Contract Conclusion for Services and Digital Content
We transfer personal data to third parties only when necessary for contract processing, e.g., to the credit institution responsible for payment processing.

Further transfer of data does not occur unless you have explicitly consented to it. Your data is not shared with third parties without explicit consent, e.g., for advertising purposes.

The legal basis for data processing is Art. 6(1)(b) GDPR, which allows processing of data for the performance of a contract or pre-contractual measures.

Payment Services
We integrate payment services from third-party providers on our website. When you make a purchase, your payment data (e.g., name, payment amount, account details, credit card number) is processed by the payment service provider for the purpose of payment processing. The contractual and privacy terms of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6(1)(f) GDPR). Where consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis; consents can be revoked at any time for the future.

The following payment services/providers are used on this website:

PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

9. Audio and Video Conferences
   Data Processing
   For communication with our clients, we use, among other things, online conferencing tools. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools collect all data you provide or use to utilize the tools (email address and/or phone number). Furthermore, the conferencing tools process the duration of the conference, the start and end time of participation, the number of participants, and other „context information“ related to the communication process (metadata).

Additionally, the tool provider processes all technical data required for online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, it is also stored on the servers of the tool providers. Such content includes cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.

Please note that we do not have full control over the data processing activities of the tools used. Our options are largely determined by the company policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools used, listed below this text.

Purpose and Legal Basis
The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our clients (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest according to Art. 6(1)(f) GDPR). Where consent has been obtained, the use of the respective tools is based on this consent; consent can be withdrawn at any time with future effect.

Storage Period
Data directly collected by us via video and conferencing tools is deleted from our systems as soon as you request deletion, withdraw your consent for storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence on the storage duration of your data stored by the conferencing tool providers for their own purposes. For details, please refer directly to the tool providers.

Conferencing Tools Used
We use the following conferencing tools:

Zoom
We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom’s privacy policy: https://explore.zoom.us/de/privacy/.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://explore.zoom.us/de/privacy/.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards for data processing in the USA. Any company certified under the DPF commits to adhere to these privacy standards. More information is available from the provider here: https://www.dataprivacyframework.gov/participant/5728.

Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures the service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Online Appointment Booking

This website uses the Calendly service for appointment scheduling, a service provided by Calendly, LLC, 271 17th St NW, Ste 1000, Atlanta, GA 30363, United States. The data you submit in connection with appointment scheduling may be transmitted to Calendly’s servers in the USA and may be accessible to third parties if necessary to provide the service.

Processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or required for pre-contractual measures. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective handling of appointment requests.

The data you provide for appointment booking remains with us until you request its deletion, withdraw your consent for storage, or the purpose for data storage no longer applies (e.g., after the appointment has been completed). Mandatory legal provisions, especially retention periods, remain unaffected.

Calendly participates in the EU-U.S. Data Privacy Framework, which ensures an adequate level of data protection under EU law.

More information on the data collected and processed by Calendly can be found at:
https://calendly.com/privacy

10. Leadpages
    For the creation of offers, we use Leadpages, a landing page system provided by Avenue 81, Inc., 251 N. 1st Ave., Minneapolis, MN 55401, USA. Users who click on a landing page linked to our business website are redirected to the Leadpages page. The provider automatically collects and stores information in so-called server log files transmitted by the user’s browser, without merging this data with other data sources.

Data collected by Leadpages includes:

• User’s email address
• IP address
• Time zone
• User behavior such as page visits, purchase behavior, custom events

The legal basis for data processing is our legitimate interest (Art. 6(1)(f) GDPR) and contract-related necessity (Art. 6(1)(b) GDPR). Integration of Leadpages is based on a data processing agreement according to Art. 28 GDPR using EU standard clauses. More information on Leadpages’ privacy can be found here: https://www.leadpages.net/privacy

11. Mighty Networks is used to host courses. The legal basis and details are provided here: https://www.mightynetworks.com/privacy-policy and https://www.mightynetworks.com/terms-of-use.

A copy of the privacy policy and terms of use is also available directly on the Reset Your Life Family platform for members.

Our Social Media Profiles
This privacy policy applies to the following social media profiles:

• Facebook
• Instagram
• LinkedIn

Data Processing by Social Networks
We maintain publicly accessible profiles on social networks. Social networks like Facebook, X, etc., can typically analyze user behavior extensively when you visit their site or a site with integrated social media content (e.g., like buttons or ads). Visiting our social media profiles triggers multiple data processing activities.

If you are logged into your social media account and visit our profiles, the platform operator can assign this visit to your account. Personal data may also be collected if you are not logged in or do not have an account, e.g., via cookies or IP address collection.

The collected data can be used to create user profiles for targeted advertising, both on and off the respective platform. If you have an account, targeted ads may be shown on all devices where you are or were logged in.

We do not have full control over the processing on social media platforms; further processing may occur according to the provider’s policies. Details are in the terms of use and privacy policies of each platform.

Legal Basis
Our social media profiles aim to ensure a broad online presence (legitimate interest, Art. 6(1)(f) GDPR). Analysis processes by social networks may rely on different legal bases, such as consent (Art. 6(1)(a) GDPR).

Controller and Rights
We are jointly responsible with the social media platform for data processing triggered by your visit. You can exercise your rights (access, correction, deletion, restriction, data portability, complaint) both against us and the platform.

Storage Duration
Data collected via social media is deleted once you request it, withdraw consent, or the storage purpose no longer applies. Cookies remain until deleted. Mandatory legal retention periods remain unaffected.

Your Rights
You have the right to access the origin, recipients, and purpose of your personal data, object, request data portability, and file a complaint with the supervisory authority. You can also request correction, blocking, deletion, or limitation of processing.

Social Networks in Detail

Facebook
Provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Data may be transferred to the USA and other third countries.

We have a joint controller agreement with Meta (Controller Addendum): https://www.facebook.com/legal/terms/page_controller_addendum

You can adjust your ad settings here: https://www.facebook.com/settings?tab=ads

Data transfer to the USA is based on EU standard contractual clauses: https://www.facebook.com/legal/EU_data_transfer_addendum

Facebook privacy policy: [https://www.facebook.com/about/privacy/](https://www.facebook.com

EU-US Data Privacy Framework (DPF)
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States that ensures compliance with European data protection standards for data processing in the U.S. Any company certified under the DPF commits to adhering to these data protection standards. For more information, see: https://www.dataprivacyframework.gov/participant/4452

Instagram
We maintain a profile on Instagram. The service provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

Data transfer to the U.S. is based on the European Commission’s Standard Contractual Clauses. Details can be found here:

• https://www.facebook.com/legal/EU_data_transfer_addendum
• https://de-de.facebook.com/help/566994660333381

For details on how Instagram handles your personal data, please refer to their Privacy Policy: https://privacycenter.instagram.com/policy/

LinkedIn
We maintain a profile on LinkedIn. The service provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you wish to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Data transfer to the U.S. is based on the European Commission’s Standard Contractual Clauses. Details can be found here:

• https://www.linkedin.com/legal/l/dpa
• https://www.linkedin.com/legal/l/eu-sccs

For details on how LinkedIn handles your personal data, please refer to their Privacy Policy: https://www.linkedin.com/legal/privacy-policy

The company is also certified under the EU-US Data Privacy Framework (DPF). More information can be found here: https://www.dataprivacyframework.gov/participant/5448